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Everything configurable from one dashboard
See every AI-led conversation in one control panel with instant access to call recordings and chat transcripts while you tune confirmations, reminders, and payment flows.
- Follow every interaction—listen to calls or read transcripts directly in the console.
- Adjust confirmation and reminder templates per channel without writing code.
- Monitor every booking on a calendar, add manual appointments, or update availability on the fly.
- Train Sagel via brand-optimized onboarding surveys so responses match your tone.
AI-assisted phone automation for any inbound line
People call, speak naturally, and receive instant confirmations plus optional SMS follow-ups. Your team sees intent, sentiment, and CRM updates in real time.
Conversational inbox that never sleeps
Capture guest profiles, payments, and preferences in chat, then sync structured data back to CRMs, PMS, and marketing tools automatically.
High-touch service via Telegram with AI
Route multilingual Telegram chats through Sagel’s AI so customers, members, or VIP users receive instant updates, clear guidance, and personalized support across any service workflow.
Email AI with compliant audit logging
Sagel’s AI reads incoming emails, extracts structured request details, sends on-brand replies, and stores messages, attachments, and reference IDs securely with full audit trails.
Turn forms into structured requests
Capture requests from your website forms, validate key details automatically, and route each submission into the right workflow—confirmation, follow-up, or team handoff.
One AI-native layer for phone, messaging, email, and IVR
Sagel understands inbound requests across channels, responds in your brand voice, syncs structured outcomes to your systems, and escalates to your team only when human judgment is needed—so operations stay visible and customers get fast, consistent answers.
- 24/7 coverage across phone, WhatsApp, Telegram, email, and web forms
- Structured insights like intent, priority, and VIP context
- Seamless handoffs with full context and suggested next steps
Confirmations & reminders follow the guest channel
As soon as a guest books, Sagel replies inside that same phone call, chat, or email. Reminder cadence, pending states, and payment flows are all configurable.
Confirmations & reminders follow the guest channel
Instant confirmation in the originating thread (phone, WhatsApp, email)
Configurable reminder schedules with property-level quiet hours
Pending appointments plus payment gateway integrations when needed
GDPR & KVKK compliance by design
Sagel logs consent states, honors right-to-forget requests, and keeps every transcript inside encrypted, EU-hosted infrastructure so you can deploy safely across regions.
- Data residency options with EU and Türkiye hosting partners
- Granular consent capture, audit logs, and retention controls
- Built-in DPA templates plus guidance for hospitality brands
Deploy Sagel inside your channels in under 10 days
Book a working session to review scripts, escalation rules, and integration timelines with our deployment team.