AI Reservation-First Automation

Sagel’s AI reservation engine fires instant confirmations, SMS reminders, and change/cancel flows so guests stay informed and your staff never retypes details.

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AI Phone Central with AVR

Let guests call, speak to Sagel’s voice assistant, change bookings, or reach staff; every transcript, intent, and VIP flag is logged automatically.

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WhatsApp & Telegram AI Inbox

Sagel brings WhatsApp and Telegram messages into one unified inbox, uses AI to respond instantly, collects key customer details, and routes requests into the right workflow.

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AI Email + Booking Forms Automation

Sagel uses AI to monitor incoming emails and website forms, extract key details, and trigger confirmations, reminders, and update workflows—so no request is ever missed.

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Google Calendar & SMS Sync

Every confirmed slot blocks your Google Calendar instantly while Sagel schedules reminder texts, reducing no-shows without manual work.

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Unified CRM Timeline

Chats, calls, Telegram pings, and booking forms land in one Sagel timeline so handoffs between AI and live staff are instant and traceable.

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Luxury & boutique hotels

Sagel becomes the guest-relations desk for city and resort hotels—answering phones and WhatsApp 24/7, sharing property information, logging preferences, updating the PMS, and sending branded confirmations or reminders without staff typing a word.

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High-end restaurants

Fine-dining restaurants let Sagel manage every guest conversation—menu guidance, private-room logistics, deposits, confirmations, reminders, and upsell scripts—then brief the host stand with allergies and VIP notes gathered from every channel.

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Vineyards & estates

Vineyards and estates rely on Sagel to educate guests, plan tastings and tours, arrange chauffeurs, record deposits, and send multilingual SMS/email confirmations so estate teams can focus entirely on hosting.

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Private schools

Private schools plug Sagel into admissions so parents receive instant answers, tour requests are qualified, application documents are collected, reminders go out automatically, and confirmed meetings land on counselors’ calendars in any language families prefer.

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Private clinics

Private clinics let Sagel triage phone calls, manage WhatsApp referrals, explain treatments, send pre-op instructions, and run post-op check-ins while logging every transcript, consent, and reminder directly into the EMR/CRM timeline.

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Spas & wellness

Spas and wellness houses rely on Sagel to answer treatment questions, sell add-ons, match guests with therapists, manage waivers, and push confirmations or reschedule notices over WhatsApp, SMS, and email from one console.

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Beach clubs

Beach clubs and marinas centralize Sagel for cabana waitlists, yacht concierge chats, membership requests, confirmations, and weather alerts so dockmasters receive real-time VIP notices and slip updates from every channel at once.

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Transfer services

Transfer companies task Sagel with monitoring flights, handling passenger messaging, updating chauffeurs, sending itineraries or receipts, and firing reminders so dispatch sees every change request and confirmation inside one live timeline.

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Michelin-star experiences

Michelin-starred chef’s tables preload Sagel with scripts, wine pairings, allergy rules, concierge notes, and surprise-and-delight touches so every VIP receives white-glove confirmations, reminders, and follow-ups across voice and messaging.

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About Us

Our Vision

Our Goal

Smart Services

Reservation channels covered out-of-the-box

Sagel unifies voice, messaging, email, and forms so every request is answered, confirmed, and logged without manual work.

Telephony Agent

Answer calls instantly, guide guests through IVR flows, and capture intent for your team.

WhatsApp Agent

Automate WhatsApp chats, gather preferences, and sync confirmed bookings to CRM.

Telegram Agent

Respond to Telegram pings 24/7, collect reservation details, and log them centrally.

Email Agent

Parse incoming emails, reply with AI, and trigger confirmation/reminder flows.

Booking Forms

Monitor static booking forms, auto confirm requests, and send SMS reminders.

SMS Confirmations

Send branded confirmation and reminder texts automatically so guests never miss a slot.

Website Integration

Embed Sagel widgets so visitors can chat, call, or reserve without leaving your site.

Sagel in 60 seconds

Hospitality operators trust us to run reservations end-to-end

We fuse AI phone agents, concierge teams, and integration engineers so every guest call, WhatsApp thread, and email lives in one Sagel timeline with zero manual transcription.

Meet the team